At Renzo Runners, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our errand services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and physical address.
• Service Details: Specific instructions or preferences for tasks or errands.
• Payment Information: Credit/debit card details or payment account information for processing transactions.
• Usage Data: Information about how you interact with our website or app, such as IP address and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our errand services.
• Communicate with you about your requests and updates.
• Process payments securely.
• Improve our services through feedback and analytics.
• Comply with legal obligations.

3. Information Sharing

We do not sell or share your personal information with third parties, except in the following cases:

• With service providers or partners who assist in completing your errands.
• As required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data usage at any time.
• File a complaint with relevant data protection authorities if necessary.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control your cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us: [email protected]